Data Protection Policy

Data We Gather

Personal information we collect and process includes:

2. Use of Your Information

Our use of your personal information includes:

• Service Provision and Contract Fulfillment:
  • We handle your vehicle rental bookings and agreements with care. This includes verifying your identity and confirming compliance with our rental criteria. We coordinate the processes for collecting and returning vehicles. Additionally, we manage payment transactions, including deposits and any applicable charges.
• Customer Communication (Contractual Obligations and Legitimate Interests):
  • Issuing booking confirmations and rental updates. Addressing your questions and offering customer support. Informing you about modifications to our services or policies.
• Marketing Preferences and Permissions:
  • We will send promotional offers, newsletters, and service updates only with your consent or legitimate interest. You can unsubscribe at any time.
• Service Enhancement for Client Satisfaction:
  • Evaluating website interactions to refine user experience and performance. Conducting assessments to improve our vehicle selection and customer services.
• Regulatory Adherence (Legal Requirements):
  • Adhering to local laws and regulations. Safeguarding against fraudulent activities and maintaining service integrity. Addressing conflicts and upholding our policies.

Data Sharing Practices

Sharing Your Personal Information

• Local Service Partners: We collaborate with third-party companies, including payment processors and IT support, to deliver our services. They are contractually bound to safeguard your data.

We do not share your personal information with third parties for marketing.

Data Protection Standards

We employ suitable technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, access restrictions, secure servers, and routine security evaluations. Nonetheless, it is important to acknowledge that no internet transmission or electronic storage method can guarantee complete security.

Data Retention Policy

We keep your personal information only for the time needed to achieve the purposes for which it was gathered, including compliance with legal, accounting, or reporting obligations. The duration of retention depends on the specific type of information and the circumstances surrounding its processing.

Your Rights in Poole

Your rights under UK data protection law:

• Access to Your Information: Obtain a copy of your personal information on file.

For rights inquiries, please reach out using the contact details below.

Cookies and Tracking Practices

Our website employs cookies and similar technologies to improve your experience, assess site traffic, and tailor content to your interests. You have the option to adjust your cookie preferences via your browser settings at any time.

Policy Changes

We may revise this Privacy Policy from time to time to align with changes in our operations or legal obligations. Any updates will be reflected on this page, accompanied by a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed about our practices.

Contact Information

For inquiries regarding this Privacy Policy or our data practices, please reach out to us.